Call Center Offerings

FWBL offers an enhanced service experience with the up gradation of Bank’s 24/7 call center.

Account Related Services

  • Account Status
  • Account Balance
  • Last Five Transactions
    Card Related Services

  • ATM PIN Generation and Regeneration
  • Card Status
  • Card Activation and Deactivation
    Service Activation

  • Internet Banking Activation and Deactivation (for non-financial transitions only)
  • E- Commerce transaction Activation and Deactivation (time bound)
  • International transaction Activation and Deactivation (time bound)
    Compliant Lodgement

  • Complaint Status
  • Complaint Initiation
    E Form Lodgement

  • E Form Status
  • E Form Initiation


Site last updated January 4, 2021 @ 11:37 am